Call Summarization

Every call is quickly summarized, eliminating the need for agent post-call notes.

AgentAssist immediately provides ROI by eliminating the need for your agents to create time-consuming post call notes. The platform provides a quick, concise summary of each conversation – saving your operations substantial time and money, while enabling your agents to spend their time helping customers.

Concise summaries for every call.

Save hours of manual effort with instant, AI-generated summaries that capture key details, next steps, and outcomes from every conversation.

In most cases, summaries can be sent via API to your system of record

Seamlessly integrate summaries into your CRM or ticketing platform—keeping documentation accurate, consistent, and automatically up to date.

See how AgentAssist can help drive efficiency and improve CX for you.

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