Conversation Analytics
Extract meaningful insights and trends from every conversation.
Driven by industry leading transcription accuracy, AgentAssistโs powerful search engine enables you to easily apply more than 20 filters to your conversations to drill down to the data of interest. From there, you can easily review calls, extract insights, and create customized reports. Itโs a full command center to help you and your company enhance CX, increase efficiency, and mitigate risk.

Driven by an extremely accurate transcription engine

Ability to customize redaction of PII and other sensitive data

Numerous filters enable you to easily analyze the conversation you want

Create saved searches - personally and globally

