Real Time Assist
Make sure your agents are at peak productivity with contextual, real-time prompts.
AgentAssist makes it easy to ensure your agents are adhering to the messaging that helps you and your organization succeed. Our “navigator” checklist functionality helps agents focus on the key topics that are vital to be addressed in each call – during the call. Additionally, AgentAssist’s AI capabilities enable you to provide in-call suggested prompts based on conversation context. Perfect for upselling, improving CX, risk mitigation, and much more.
